There are technical customer support services ranging from dedicated teams to part time support agreements.
The support offering includes:
- 24h / 7 Day data center monitoring
- 24h / 7 Day technical support for software products (in English and Russian)
- 8h / 5 Days technical support for software products (in German)
The customer support team works on a help desk application or a system provided by the customer, enabling you to accumulate a knowledge base.